12615 US Hwy. 15-501 South •Aberdeen, NC 28315
(910)944-8838•(888)287-2199•FAX (910)944-39416
WEBSITE: www.legacygolfpackage.com
Upon booking, you agree to the terms as outlined below:
RESERVATIONS:
CONFIRMATION & FINAL PAYMENT A credit card guarantee is required at the time of making the reservation. This will confirm your tee-times and accommodations. The balance for the entire package is due 30 days prior to your scheduled arrival date unless otherwise noted on your itinerary. Separate payments are accepted by going to our website and following the directions on your confirmation. You may also call the office and give the group leader name or reservation number. Payments can be made by check, money order, credit card (Visa/MasterCard, Amex and Discover). If you prefer to pay cash at arrival, you must be arriving during office hours and must notify our office ahead of time. However, the group leader will be held responsible for any unpaid balances by members of the group, including “no-shows”. Personal checks will not be accepted upon arrival. When full payment is received, your vouchers, which must be presented at each course, will be given to you. The keyless entry code is noted on your confirmation for your specific unit. Codes will allow access after 3:00pm on the day of your arrival. There is no check-in procedure required if your balance has been paid in full. Late payments or bookings made within 14 days of arrival may be assessed a $20.00 charge to ensure overnight document delivery. Returned Checks will be assessed a $30 fee and future payments on your reservation must be made by credit card, money order, cashier’s check or certified bank check.
CANCELLATION: Cancellations must be sent in writing(email) and the following charges will apply: Group cancellations anytime after time of booking and up to 30 days prior to arrival – $25.00 cancellation fee; within 30 days, you will be responsible for the cost of the 1 nights lodging. Within 14 days you are responsible for the cost of lodging if you are staying in a condo or house. Within 1 week of arrival, you will be responsible for the total cost of your package.
CHANGES in your golf itinerary must be made through Legacy Golf Packages. An excessive number of changes may result in a $5 charge per change. Changes that result in a cancellation of a condo or house must be made no later than 30 days prior to arrival or you will be charged the full amount per property.
GOLF:
TEE TIMES missed due to weather (i.e. frost delays or rain) will be handled on an individual basis by each course and are not the responsibility of Legacy Golf Packages. In situations where the weather is severe enough for the course to be closed, we will issue you a refund but we strongly advise that you contact the course directly on any days where weather may pose a problem. This will eliminate any confusion on refunds since each course has its own refund policy. Legacy Golf Packages can only issue refunds when the course agrees not to bill us. Please note that if it is only slightly raining, you are still expected to play. If you choose not to, it is your responsibility to cancel your tee time in advance with the course directly, in order for any refunds to be possible. Once play commences, no refunds will be provided by Legacy Golf Travel for any reason, however, you may be able to obtain a raincheck from the golf course. No cash refunds will be issued by Legacy Golf Packages for rain checks provided by any golf course.
NO-SHOW: If you do not show up for your scheduled tee time for any reason without notifying Legacy Golf Packages or the golf course, no refund or raincheck will be given.
DRESS CODE: Traditional golf attire is required at all courses (no tank tops, no tee shirts, no jeans, no cut-offs). Bermuda length shorts are permitted. Dress code is strictly enforced at most courses. You must have soft, non-metal spikes on your golf shoes.
PERSONAL COOLERS and outside beverages are not allowed at any of the area courses, based on a new Moore County, North Carolina law.
CONDOMINIUMS & HOUSES :
CHECK-IN TIME: 3:00 PM CHECK-OUT TIME: 10:00 AM
ASSIGNED CONDOS & HOMES: We reserve the right to change your property assignment at any time.
GRILL: Grilling is only permitted at the 3 and 4 bedroom houses. These properties each have their own gas grill that you are welcome to use but please do not move the grill. Legacy Golf Packages is NOT responsible for maintaining or filling the propane tank. Propane tank exchanges are available at many of the local gas stations and grocery stores as well as at Wal-Mart and Lowe’s Home Improvement which are both located on Hwy 15-501 in Southern Pines.
VALUABLE ITEMS: We do not provide safes or locked closets for valuable items so these things should not be left unattended. Legacy Golf Packages is NOT responsible for lost or stolen items.
EARLY ARRIVALS and late check-outs must be requested at least 48 hours in advance. We will do our best to accommodate such requests assuming it does not cause a conflict with others scheduled to arrive or depart in the same condominium.
DAMAGES and/or excessive cleaning will be billed immediately to the group leader, including damaged or lost linens. We have the right to automatically charge for such damages without prior notification and the group leader is then responsible for collecting payment from his group.
UPON ARRIVAL at your property, please contact the office immediately if you discover anything damaged that you should not be held accountable for or if you have any concerns or dissatisfactions with which we should be notified of. The keyless entry code is noted on your confirmation for your specific unit. Codes will allow access after 3:00pm on the day of your arrival. There is no check-in procedure required if your balance has been paid in full.
PETS are not permitted in the houses or condominiums under any circumstances at any time.